:

• The Framework: We’ll walk through Stefania Gremlin’s A Leader’s Playbook to Connection & Purpose to understand the mechanics of a high-performing, connected team.

• The Workshop: Putting theory into practice with interactive exercises (like “The Switch” and “Active Listening”) to immediately bridge communication gaps.

• Flipping the Pyramid: Moving from a traditional “boss” mentality to empowering the team from the ground up to build real psychological safety.

• Enforcing Boundaries: Applying “Kindness with Backbone.” We’ll discuss why avoiding tough conversations hurts the team, and how clear, actively enforced boundaries prevent conflict.

• Navigating Toxicity: Using the playbook’s “Rules of Engagement” to de-escalate tension. We’ll practice challenging the problem instead of the person, and using “Connection Before Correction.”